Troubleshooting Guides
This guide explains how to determine, diagnose, and fix issues you might encounter when using Instance Manager.
Platform and Module Troubleshooting Guides
View the troubleshooting guides for the NGINX Management Suite platform and modules:
- NGINX Management Suite Platform
- API Connectivity Manager
- App Delivery Manager
- Instance Manager
- Security Monitoring
Known Issues
View the known issues and possible workarounds in the NGINX Management Suite modules:
Check Installed Module Version
To see which version of an NGINX Management Suite module is installed, run the following commands:
-
Instance Manager:
yum info nms-instance-manager
-
API Connectivity Manager:
yum info nms-api-connectivity-manager
-
App Delivery Manager:
yum info nms-app-delivery-manager
-
Security Monitoring module:
yum info nms-sm
-
Instance Manager:
dpkg -s nms-instance-manager
-
API Connectivity Manager:
dpkg -s nms-api-connectivity-manager
-
App Delivery Manager:
dpkg -s nms-app-delivery-manager
-
Security Monitoring module:
dpkg -s nms-sm
How to Get Support
If you need additional assistance, refer to the following topics for guidance on how to contact Support and create a Support Package: